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CATHOLIC CHARITIES OF THE DIOCESE OF OAKLAND

Discussion

Clinical Case Manager

Open 28d

The Clinical Case Manager will provide culturally responsive, trauma-informed mental health and community-based case management services to eligible children, youth, adults, and families in Alameda County using evidence-based treatment models. This may include providing time limited individual and group psychotherapy, case management, brief check-ins, providing group services and resource linkage. All program staff are required to maintain fidelity to program and treatment models and comply with timeliness and accuracy to documentation requirements.

Essential Responsibilities:

  • Deliver treatment to individuals, families, and groups to best meet the immediate need of clients.
  • Provide relevant services including facilitated linkages to the multiple services of Catholic Charities East Bay and to appropriate community-based resources needed to help clients meet identified goals.
  • Learn, adhere to, and deliver evidence-based treatment models and community clinical case management services.
  • Establish and maintain effective working relationships with a variety of clients from diverse cultural backgrounds.
  • Document all provided client services.
  • Conduct clinical and case management assessments.
  • Engage clients in the development of treatment plans to address issues identified in the assessment.
  • Conduct services in homes, Catholic Charities offices, or wherever is needed as determined by client needs.
  • Adhere to agency and program data collection requirements.
  • Other responsibilities as determined by program needs.

Success Metrics:

  • Proficient in the delivery of evidence-based treatment models used by the program
  • Proficient in the delivery of community-based clinical case management services.
  • Effective working relationships with program stakeholders.
  • Assessments, service and treatment plans are completed in a timely manner in accordance with program requirements.
  • Service delivery to clients is conducted in a culturally responsive, strengths-based, and flexible manner to continually adapt to and meet changing client needs.
  • Develop and maintain referral relationships with external client support agencies.

Ensure client service documentation is accurate and completed within 48 hours of client interaction.

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