Clinical Operations Resident
JOB SUMMARY (added March 2024)
The Clinical Operations Residency is a post-graduate program offering experience in MTM program administration. The resident will learn how pharmacists can impact the quality and rising cost of healthcare by providing patient-oriented medication therapy management (MTM) services.
ESSENTIAL DUTIES & RESPONSIBILITIES
- Develop and maintain clinical rules for the Insight™ Clinical Engine
- Implement and maintain clinical programs in accordance with clinical guidelines and CMS regulations
- Gain experience and be a Clinical liaison in the following areas:
- Quality assurance
- Data management
- Sales and marketing
- Research
- Network training and support
- Co-manage clients from a clinical perspective
- Attend calls, pull supporting reporting as applicable
- Assist in delivery of call follow-ups, answer client questions
- Manage the creation of Feature Interventions
- Participate in national industry meetings, trade shows, and client visits, as needed
- Manage the Clinical Task Queue
- Complete project and present in final analysis at the IPA Annual Meeting
- Complete project and present in final analysis at the IPA Advance Practice Forum
- Develop content and present topic in Clinical Rounds pharmacist training session
- Demonstrate end-to-end understanding of identification process
- Demonstrate ability to navigate reports and pull accurate information