Clinical Partnerships & Site Development Manager

Summary: The Clinical Partnerships and Site Development Manager is an external-facing healthcare business development role responsible for expanding and sustaining clinical education capacity across an assigned region. This role develops new clinical partnerships, grows existing relationships, and converts qualified prospects into active sites that support student progression, enrollment growth, and program expansion. The position is accountable for prospecting, territory development, lead generation, pipeline management, partner presentations, and measurable conversion of outreach activity into new or expanded student placement capacity.

Essential Duties and Responsibilities:

Primary Accountability

• Convert external outreach, market development, and partner engagement into measurable new or expanded clinical placement capacity.
• Enable enrollment growth and program expansion via clinical capacity.
• Supports on-time student progression and completion.

Lead Development, Market Prospecting, and Territory Planning

• Conduct regional market scans to identify high-potential healthcare partners, employer networks, partnership initiatives, and geographic areas where additional clinical capacity is needed.
• Develop and maintain territory plans aligned to enrollment projections, program growth goals, clinical capacity gaps, regional healthcare talent demand, and partner-conversion potential.
• Generate qualified leads through cold calls, email outreach, networking, referrals, community engagement, professional associations, and in-person visits.
• Prioritize outreach based on program need, geography, clinical fit, placement yield, readiness for partnership, and likelihood of conversion.
• Build a sustainable prospecting pipeline that supports both immediate clinical placement needs and longer-term clinical capacity growth.

Clinical Partnership Development and External Representation

• Represent Carrington College with prospective clinical partners, healthcare employers, community organizations, professional associations, and decision-makers who influence or support clinical education partnerships.
• Present Carrington’s clinical partnership value proposition, student preparation model, program needs, and partner benefits to decision-makers and clinical stakeholders.
• Deliver presentations, participate in healthcare networking events, attend employer and association meetings, and support community-facing activities that create new clinical partnership opportunities.
• Assess prospective partner needs, address questions or objections, and advance qualified opportunities toward agreement, implementation, and activation.
• Expand existing partnerships to increase slots, rotations, programs served, geographic coverage, and long-term capacity reliability.

Pipeline, CRM, and Sales Activity Management

• Meet or exceed established outreach, prospecting, meeting, presentation, site-visit, and partnership-development metrics.
• Use CRM, tracking tools, and reporting systems to document leads, outreach activity, pipeline stage, decision-makers, follow-up actions, projected capacity, barriers, and conversion progress.
• Provide regular pipeline updates that summarize new prospects, active opportunities, upcoming meetings, projected site activations, expected placement-slot yield, and risks requiring escalation.
• Use pipeline data to support forecasting, territory prioritization, and timely movement of prospective partners from lead generation through activation.

Partner Stewardship and Capacity Protection

• Proactively manage partner relationships to protect existing placement capacity, strengthen engagement, and identify opportunities for expansion through additional programs, increased rotations, reactivation, broader program participation, or expanded regional coverage.
• Re-engage inactive or underutilized partners to restore or grow clinical placement opportunities.
• Address partner issues proactively using structured follow-up, issue resolution, and relationship-building strategies.

Programmatic Alignment, Capacity Planning, and Site Activation

• Partner with program directors, academic leaders, campus leaders, and clinical education stakeholders to align site development priorities with enrollment, program growth, and student progression needs.
• Support site activation by coordinating appropriate handoffs, readiness steps, agreement follow-up, and capacity-use planning in partnership with academic and operational stakeholders.
• Coordinate with legal, compliance, academic, and operational stakeholders to advance qualified partners through agreement review, approval, execution, activation, and ongoing relationship management.
• Collaborate with program coordinators and academic teams to support site utilization and relationship continuity; program coordinators retain responsibility for scheduling and individual student placement.
• Evaluate prospective sites in alignment with institutional, programmatic, state, federal, accreditation, and compliance expectations in partnership with appropriate stakeholders.

Cross-Functional Collaboration

• Develop employer and healthcare partnerships that support clinical capacity, graduate employment pathways, regional healthcare talent needs, and program growth.
• Collaborate with Growth & Development, Marketing, Academic Affairs, and other stakeholders to support targeted outreach campaigns, partner-facing materials, and community-facing initiatives that generate new clinical partnership opportunities.
• Identify opportunities to connect clinical site development with broader employer, community, and healthcare partnership initiatives that strengthen Carrington’s regional presence.

Success Measures

• Outreach activity completed, including calls, emails, site visits, networking contacts, and follow-up actions.
• Qualified prospects added to the clinical partnership pipeline.
• Partner discovery meetings, presentations, and site-development conversations completed.
• New clinical sites established and activated.
• Increase in placement capacity and placement-slot yield.
• Prospect-to-active-site conversion rate and time from initial outreach to site activation.
• Capacity vs. enrollment coverage.
• Partner retention, reactivation, and growth.

Supervisory Responsibilities: This role does not include direct supervisory responsibility.

Core Competencies

• Adaptability: Responds to change with a willingness and ability to learn new ways of working. Adapts approach and demeanor in real time to match the shifting demands of different situations.
• Communication: Develops and delivers communication that conveys a clear understanding of the unique needs of different audiences. Listens to others and allows them to make their point.
• Integrity and Ethics: Demonstrates personal integrity; serves as a positive example of why others should trust the motives of the organization; views self as a reflection of the organization by following through on commitments and accepting ownership of mistakes; treats people with respect; keeps commitments; inspires the trust of others and upholds organizational values.
• Professionalism: Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.
• Organizational Support: Supports organizational goals and values; prioritizes institutional and customer needs; demonstrates urgency, collaboration, and teamwork across the institution.

Job Competencies

• Relationship Building and Networking: Builds rapport and develops alliances with a broad range of people. Effectively builds formal and informal networks inside and outside of the organization.
• Consultative Sales and Prospecting: Proactively identifies, engages, and advances prospective partners through outreach, needs assessment, value-based communication, objection handling, and consistent follow-up. Uses activity metrics and pipeline discipline to convert opportunities into measurable clinical capacity outcomes.
• Deliver Results: Consistently achieves results within established timelines and shows resilience when faced with obstacles.
• Critical Thinking: Develops strategies to achieve organizational goals; understands organization’s strengths and weaknesses; analyzes market and competition; identifies external threats and opportunities; adapts strategy to changing conditions.
• Problem Solving: Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem-solving situations; uses reason, even when dealing with emotional topics.
• Stakeholder Service: Personally demonstrates that external and internal stakeholders are a high priority. Identifies and understands stakeholder needs and supports them with responsive, professional service.
• Initiative: Takes on new opportunities and tough challenges with urgency, energy, and enthusiasm. Looks for new and productive ways to make an impact.

Qualifications: The qualifications below reflect the knowledge, experience, and capabilities needed to perform this role successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Required Qualifications:

• Bachelor’s degree in healthcare administration, business administration, education, public health, organizational leadership, healthcare partnership development, or a related field from an accredited institution; equivalent relevant experience may be considered.
• At least 3–5 years of relevant experience in healthcare partnerships, employer relations, business development, account management, clinical education support, higher education administration, healthcare operations, or a similar external-facing role.
• Demonstrated ability to develop partnerships, build clinical capacity, manage external relationships, and communicate effectively with healthcare, academic, and operational stakeholders.
• Demonstrated experience meeting activity, production, sales, recruitment, business development, account management, provider relations, or external partnership metrics.
• Experience conducting proactive outreach, including cold calls, email campaigns, networking, site visits, and relationship-based prospecting.
• Valid driver’s license, reliable transportation, and the ability to travel regularly within the assigned region, including occasional evening and weekend travel.
• Strong written and verbal communication skills, sound judgment, and proficiency with Microsoft Office Suite and related reporting, database, or CRM tools.

Preferred Qualifications:

• Master’s degree in a related field.
• Experience developing strategic partnerships with healthcare organizations, employers, community agencies, professional associations, or other external partnership stakeholders.
• Background in allied health, nursing, diagnostic imaging, healthcare education, healthcare recruitment, provider relations, clinical operations, staffing, account management, consultative sales, healthcare employer partnerships, or community partnerships.
• Experience conducting healthcare market research, territory planning, lead generation, clinical partnership development, or external relationship growth.
• Experience supporting or negotiating partnership agreements in collaboration with legal or compliance stakeholders.
• Experience using CRM tools to manage leads, track outreach, monitor conversion progress, and report on pipeline performance.
• Knowledge of healthcare environments, clinical education structures, student information systems, learning management systems, accreditation expectations, and regional healthcare talent trends.

Professional Skills – Ability to read and interpret policies, procedures, and partnership documents; draft clear reports and correspondence; present information effectively to internal and external groups; analyze data and trends to support decision-making; and use sound judgment to solve practical problems in dynamic environments.

Systems Proficiency – Proficiency with Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint). Experience with CRM platforms, partnership tracking tools, reporting dashboards, student information systems, learning management systems, or database management systems is preferred, particularly for tracking outreach activity, pipeline status, conversion progress, and clinical capacity outcomes.

Travel – Regular travel within the assigned region is required to visit healthcare facilities, employer locations, and community partner sites.

Physical Demands: The physical demands described here are representative of those required to perform the essential functions of this role. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions.

This role requires extended periods of sitting, standing, walking, speaking, listening, and using standard office technology. Occasional bending, reaching, and light lifting may be required in connection with travel, events, or materials transport.

Work Environment: The work environment described here is representative of the conditions typically encountered while performing this role. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

This role operates in a combination of office, campus, healthcare, and community-based environments and includes regular regional travel. Work may occasionally involve exposure to outdoor conditions and a range of moderate noise levels depending on the setting.