Clinical Team Lead, RTW Coordination

Clinical Team Lead, RTW Coordination – Calgary South, AB

This is a temporary position until March 2027.

About this opportunity

Reporting to the Manager of Clinic Services, the Clinical Team Lead, RTW Coordination provides consistent and ongoing communication between the Return-to-Work Services treatment team and key stakeholders, including WCB and employers, by acting as the primary liaison between all involved parties in order to facilitate a successful and sustainable return to work outcome. The Clinical Team Lead, RTW Coordination is responsible for driving adherence to the established service delivery models and meeting key business metrics related to successful outcomes of RTW programs.

Take an inside look at what you’ll do each day

• Maintain a thorough understanding of WCB program service delivery models and WCB contracts

• Act as the main point of contact and liaison between the treatment team and other stakeholders, including WCB claim owners and employers

• Collaborate with the treatment team to ensure services are conducted with integrity and in alignment to best practices and service delivery models

• Actively work to build trust and confidence with internal and external stakeholders, developing and nurture strong working relationships

• Ensure that services delivered aligns with key performance indicators (KPIs)

• Coach, mentor, develop and performance manage team members with consistent use of professional performance development practices

• Lead by example, creating an environment that draws and retains high performing talent who live the values of CBI Health in accordance with the established vision of the organization

• Deliver clinical services

• Ensure all practices are conducted with integrity and in alignment to best practices and CBI Health policies, including privacy policies

What you need to be successful

• A degree in kinesiology, exercise physiology or physical education

• Membership in good standing with the Alberta Kinesiology Association (AKA)

• Current professional liability insurance coverage

• At least one year of case management experience is an asset

• Ability to work as part of a team

• Ability to communicate effectively

• Ability to develop a rapport with clients

• Strong organizational, time management and problem-solving skills

What CBI Health offers you

• Continuous learning and skills development, including management opportunities

• Training and mentoring from a national network of experts

• Competitive compensation with comprehensive benefits and rewards package, including group health, dental and vision benefits, paid 100% by the employer

• Excellent administrative support, so you can focus on your patients

• Flexible hours, which allow work-life balance and focus on quality of life

About us

CBI Health is Canada's leading community healthcare provider. Our national interdisciplinary network of healthcare staff and professionals is over 2,500 strong, and we continue to find ways to innovate our services to provide better recovery and support for our clients.

We’re changing how healthcare is experienced. We believe it starts with putting our clients first. Our diverse healthcare team works together with our clients to address all parts of their life, to provide data-driven solutions and better health outcomes. Learn more at .

CBI Health is committed to providing a diverse, equitable, and inclusive workplace where everyone feels safe and accepted as their authentic selves. We actively seek qualified candidates who share our commitment to equity and inclusion and contribute to the diversification of ideas and perspectives that help us innovate and provide the best possible care to our clients.

We welcome applications from all individuals regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristics that make each of us different.