Clinical Team Leader (3697)

Job Summary:

The Clinical Team Leader position operates under State Legislature DHS 34 and assists the Director of Emergency Services with the programmatic and clinical activities of the Crisis team. Primary duties include clinical supervision of designated crisis staff, regular attendance and participation in committees as assigned, performance evaluations, and provide clinical consultation for all the Emergency Services Unit (ESU) programs. The Clinical Team Leader is responsible for representing the Crisis Unit in a professional and collaborative manner during all their interactions with colleagues and collaborative agencies. The person in this position will work collaboratively with the Director to ensure that the unit maintains a balanced budget, accurate data collection, and other clinical and financial obligations outlined in the contracts and MOUs the crisis unit and other ESU programs have with other agencies and funding sources. Clinical Team Leaders will be responsible for providing oversight of the unit when the Director is unavailable.

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Journey Mental Health Center upholds a strong commitment to People, Opportunities, Community, and Access (POCA) that guides our daily operations. We foster a caring community for all individuals to feel a sense of belonging. We prioritize delivering services that are centered around ensuring fairness and inclusivity for all. We are dedicated to demonstrating courage and initiative within our agency and community to actively dismantle structural oppression for all affected communities.

Duties/Responsibilities:

A. Clinical Supervision

1. Provide clinical consultation, review, and oversight to clinical team members, and thorough consultation, education, instruction and counsel, assure the general clinical and cultural sensitivity and goals for all staff in his/her supervision group on an annual and as needed basis.
2. Provide clinical backup for all staff.
3. Coordinate and oversee a system of appropriate clinical charting procedures that ensure the program's compliance with JMHC, County and State, and CARF guidelines and mandates. Review documentation for accuracy and timely completion.
4. Assist in facilitating the coordination of the program's clinical services with those of other programs and outside agencies, and provide problem resolution around system issues, clinical issues, cultural sensitivity, consumer grievances, and complex cases.

B. Administrative Leadership

1. Participate in and provide leadership to staff meetings, training programs and other designated functions and assist in development of new programming.
2. Assist the Director in recruiting, hiring, training and evaluating new staff, students and volunteers.
3. Monitor and ensure staff service expectations.
4. Approve and monitor scheduling, time off requests, training requests, and other aspects of each member of his/her team.
5. Participate in meetings and projects assigned by the Director.
6. Lead team members by modeling excellent work ethic, communication, willingness to learn, and positive regard for JMHC both in public forums and while on the unit.
7. Active participation in JMHC committees
8. Participate in on call rotation that supports crisis staff
9. Foster collaborative working relationships across Journey Mental Health and Dane County.

C. Provision of Clinical Services

1. Provide a range of clinical services including risk assessment, crisis planning, emergency detentions, and hospital gate-keeping activities in a context that is supportive of the consumer’s family, culture, values, and perspectives.
2. Complete accurate clinical records for all activities in a timely manner.
3. Attend weekly staffing, consultations, and other clinical meetings as assigned.

D. Duties Specific to Clinical Team Leader

1. EHR development
2. Oversight and Supervision of program staff