CLOTHING DEPARTMENT LEAD

We are looking for a Clothing Department Lead to support the daily operations of our apparel (softgoods) department in a winter ski and snowboard specialty retail store. This is a full-time, hourly leadership role that focuses on customer service, sales performance, merchandising, and team support during peak winter season.

Key Responsibilities:

• Deliver exceptional customer service with strong knowledge of winter apparel and layering systems
• Lead by example on the sales floor and support clothing department associates during shifts
• Drive department sales through effective selling, add-ons, and customer engagement
• Maintain visual merchandising standards, organization, and product presentation
• Assist with inventory tasks including receiving, stocking, transfers, and markdowns
• Support training and onboarding of new and seasonal staff
• Help resolve customer issues and support store-wide operations as needed