Cloud & Communications Engineer: Genesys, Kubernetes, DevOps
Summary
Deploys and maintains Genesys contact-center platforms and cloud telephony on Azure/AWS, troubleshooting issues and ensuring uptime for a Hong Kong-based tech provider.
A leading technology provider in Hong Kong is seeking a qualified candidate to implement and support comprehensive Contact Center solutions. Responsibilities include deploying telephony solutions, managing Genesys platforms, and designing cloud infrastructure. The ideal candidate should have 1-3 years of experience in relevant fields, with proficiency in Microsoft Azure or AWS. Strong troubleshooting skills and professional communication in English, Cantonese, and Mandarin are essential. This is a permanent position based in North Point.