Cloud Infrastructure Engineer
Summary
Maintains and secures enterprise SAP environments running on Microsoft Azure, handling infrastructure operations, monitoring, and incident response for global customers.
- Are you passionate about keeping enterprise cloud environments secure, resilient, and running at their best?
- Looking to join a growing Shared Platform Integration team where your expertise in Azure infrastructure and SAP operations makes a real impact?
- Interested in joining a leading global software and cloud solutions provider helping organizations optimize technology and accelerate digital transformation?
Location: Gurgaon or Chennai, India | Reports to: Professional Services Manager | Work Arrangement: Hybrid | Employment Type: Full-time | Language Requirements: Professional English | Learn more: softwareone.com
We are looking for an Azure Cloud Infrastructure Engineer to join our growing Shared Platform Integration Team, supporting enterprise SAP environments hosted on Microsoft Azure. In this role, you will be responsible for ensuring the stability, security, and operational excellence of critical cloud infrastructure while delivering exceptional support to our global customers.
You will work closely with cloud engineers, infrastructure specialists, and customer stakeholders to manage SAP Landing Zones, Azure Kubernetes Service (AKS) clusters, enterprise monitoring platforms, and day-to-day infrastructure operations. Your expertise will help maintain highly available environments, resolve technical issues, implement platform improvements, and ensure our customers' cloud infrastructure remains secure, compliant, and performant.
Responsibilities
- Manage and resolve infrastructure support tickets, incidents, and service requests while ensuring high service availability and adherence to SLAs.
- Deploy, maintain, and support SAP Landing Zone infrastructure, SAP Avantra monitoring, SAP Chameleon environments, and Azure Kubernetes Service (AKS) clusters.
- Perform Windows and Linux server administration, including monthly patching, server onboarding, backup monitoring, and quarterly AKS cluster upgrades.
- Install, configure, and maintain enterprise operational tools such as CheckMK, Qualys, and Splunk agents across supported environments.
- Collaborate with cross-functional teams to troubleshoot infrastructure issues, support project delivery, and drive operational excellence across Azure-hosted SAP environments.
- Contribute to continuous service improvement through proactive monitoring, documentation, automation, and adherence to operational best practices.