- Operate, monitor, and
support Google Cloud Platform (GCP) environments to ensure high availability,
performance, and security of cloud services.
- Manage day-to-day cloud
operations including provisioning, configuration, maintenance, and
troubleshooting of GCP resources.
- Support Apigee API
Management operations, including API deployment, policy configuration,
security enforcement, monitoring, and analytics reporting.
- Assist in the operational
support of Vertex AI and Gen AI platforms, including model lifecycle
activities, environment support, governance controls, and integration
monitoring.
- Monitor and support BigQuery
integrations, ensuring data pipelines, access controls, and performance are
maintained.
- Perform incident
management, root cause analysis, and problem resolution in line with ITIL
processes; participate in on-call and escalation support as required.
- Implement and maintain observability
and monitoring solutions (logging, metrics, alerts, dashboards) to
proactively identify and resolve issues.
- Manage and support Kubernetes
clusters and Linux-based systems, including patching, upgrades, capacity
management, and security hardening.
- Execute routine operational
tasks such as backups, recovery testing, system health checks, and environment
validation.
- Support FinOps and cost
optimization initiatives by monitoring cloud spend, implementing tagging
standards, right-sizing resources, and generating cost reports.
- Create and maintain
operational documentation, runbooks, SOPs, and compliance reports to support
audit and governance requirements.
- Collaborate with cloud
engineers, security teams, and service delivery managers to support change
management, releases, and continuous improvement initiatives.
- Ensure adherence to
organizational security policies, compliance standards, and best practices
across all cloud operations.
Requirements
Qualifications
Bachelor’s degree in Computer Science, Computer
Engineering, Information Systems, or a related field. Relevant certifications
are a plus.
Key
Requirements
- 6 to 10 years of experience in IT
infrastructure or cloud operations.
- Working knowledge of Google Cloud
Platform (GCP) services, especially Apigee (API management, Security Policies,
Analytics), Vertex AI, Gen AI (Model lifecycle, governance), BigQuery
Integration.
- Hand-on experience with observability
and monitoring, incident response, and routine cloud operations / maintenance.
- Hands-on experience in managing
Kubernetes clusters and Linux operating system. Familiarity with basic
scripting (e.g., Shell, Python) would be an advantage.
- Understanding FinOps practices and cost
optimization techniques (right-sizing, tagging, cost governance) in GCP.
- Strong documentation and reporting
skills; adherence to ITIL processes.
- Preferred certifications: Google Cloud Associate
Cloud Engineer, Apigee API Engineer, Linux/Kubernetes certifications.