CMDB Developer (ServiceNow ITOM)
Summary
CMDB Developer building and optimizing ServiceNow ITOM: scalable CMDB architecture, Discovery, Service Mapping, MID Server configuration, and CI data quality (IRE, normalization) using JavaScript/GlideScript. Permanent hybrid role (2 office days, 2pm–11pm shift) in Pune, Chennai, or Bengaluru for ~4–6 yrs experience.
Position Name CMDB Developer (ServiceNow ITOM)
Job No : GSLA-14916 Position type: Permanent Total Exp: 4 To 6 Years No of Position: 1 Skills: ITSM, CMDB,ITOM Notice Period: Immediate joiners Asset: Laptop Mandatory for interview. Work Location Pune/Chennai/Bangalore Work Type: Hybrid- 2 days from office Shift: 2pm -11 pm Interview Rounds: 2
Job Description Must have:
Job Overview: Info: Client looking for an experienced CMDB Developer (ServiceNow ITOM) to join our growing team! If youre passionate about building scalable CMDB architectures, optimizing ServiceNow ITOM modules, and ensuring high-quality data management, this opportunity is for you. Required Skills & Experience: Must Have: 4–7+ years of hands-on experience with ServiceNow CMDB and ITOM Suite. Must Have: Strong knowledge of Discovery, Service Mapping, and MID Server configurations. Must Have: Deep understanding of IT infrastructure (servers, networks, cloud, and applications). Must Have: Proficiency in JavaScript, GlideScript, and data transformation techniques. Must Have: Experience with CI Class Models, IRE, and Normalization. Must Have: Knowledge of ITIL frameworks (Configuration & Change Management). Must Have: Familiarity with REST/SOAP APIs, web services, and orchestration tools. Must Have: Excellent analytical, problem-solving, and documentation skills. Must Have: ServiceNow Certified Implementation Specialist – ITOM (preferred). Nice to Have: Good to Have: Cloud discovery experience (AWS, Azure, GCP integrations). Good to Have: Exposure to Event Management or AIOps. Good to Have: Knowledge of CMDB Health Dashboard and KPI tracking. Good to Have: Hands-on with iHUB spoke (Azure DevOps Boards), UI Builder, Employee Center site setup, Catalog creation, and Flow Designer/Workflow Studio development.