CNA Scheduler/Staff Development Coordinator

The CNA Scheduler/Staff Development Coordinator supports resident centered care by coordinating CNA staffing, assignments, as well as providing support and monitoring the competition of onboarding and other required trainings. The position serves as a resource to CNAs and works closely with the Director of Nursing, charge nurses, nursing leadership, Human Resources, and other departments.

Schedule: Full-time, Weekdays (M-F), 8 Hour Shifts,

Primary Responsibilities and Duties:

• Review daily CNA schedules, assignments, staffing needs.
• Coordinate CNA coverage and assignment changes with the nursing leadership to support appropriate staffing throughout each shift.
• Review the next day’s discharges, nursing needs, admissions, and other known schedule variances; communicate approved modifications to the appropriate team members.
• Support staffing continuity by maintaining accurate information regarding CNA availability, orientation status, training needs, and scheduling restrictions.
• Escalate unresolved staffing risks, assignment concerns, or gaps in competency to the nursing leadership.
• Coordinate and support orientation for newly hired CNAs, including schedules, check-ins, assigned training, and completion of required onboarding activities.
• Conduct or coordinate new-hire check-ins, weekly check-ins, and in-training follow-up; document concerns, progress, and next steps.
• Review CNA skills checklists against the training schedule, identify incomplete items, and submit completed materials to Human Resources or the designated record location.
• Coordinate required in-services and maintain a current calendar of education topics.
• Provide or coordinate education on resident safety, infection prevention, documentation, meal assistance, resident rights, dignity, privacy, call-light response, and other CNA responsibilities.
• Provide hands-on demonstration, coaching, and competency follow-up within the employee’s scope of practice and under the direction of licensed nursing leadership.
• Assess learning needs through direct observation, documentation review, check-ins, and feedback from residents, families, CNAs, and nurses.
• Monitor whether education and coaching are effective; communicate recurring issues and recommend additional education or process improvement.
• Serve as a positive resource and mentor to CNA staff while maintaining appropriate professional boundaries and referring clinical questions or changes in resident condition to licensed nursing staff.
• Direct CNA care and resident support