CNB Bank, Human Resources Performance Manager

The Human Resources Performance Manager leads the organization's performance management strategy, partnering with HR and business leaders to foster a high-performance culture through goal setting, continuous feedback, performance evaluations, career development, and workforce analytics. This role ensures alignment between individual performance, business objectives, talent development, and compensation programs, while leveraging performance and engagement data to drive retention, reduce turnover risk, and support employee growth opportunities.

Below is a list of essential functions of this position. Additional responsibilities may be assigned in the position.

KEY RESPONSIBILITIES

• Lead the design, implementation, and continuous improvement of the organization's performance management strategy, programs, and processes.
• Partner with HR and business leaders to drive a high-performance culture through goal setting, performance evaluations, ongoing feedback, and employee development initiatives.
• Manage the annual performance review cycle, including goal alignment, evaluation processes, performance activities, and talent assessment discussions.
• Provide coaching, guidance, and training to managers on performance management, best practices, employee development, and performance improvement.
• Oversee performance-based compensation processes by reviewing job descriptions and salary ranges to ensure consistency, equity, market competitiveness, and budget alignment.
• Analyze performance, engagement, and retention data to identify trends, improve employee retention, and support organizational and talent development objectives through collaboration with the Employee Experience and Learning & Development Teams.
• Develop and implement retention strategies by leveraging performance, engagement, and talent data to identify retention risks, address turnover drivers, and strengthen employee career growth opportunities.

ATTITUDES

Builds and maintains positive relationships across the organization by fostering a culture of respect, trust, and inclusion. This role demonstrates genuine regard for the dignity, perspectives, and contributions of all employees by communicating openly and professionally, listening actively, and treating individuals fairly and consistently. By placing employees at the center of decision-making, the Human Resources Performance Manager balances organizational priorities with employee needs and experiences to support engagement, development, and retention. The role also promotes open dialogue and psychological safety, creating an environment where employees feel heard, valued, respected, and empowered to contribute their best work.

BEHAVIORS

Exemplifies leadership, integrity, and collaboration by setting clear expectations, coaching and developing others, and aligning people and processes to achieve organizational goals. This role builds trust through ethical decision-making, consistency, and confidentiality, while fostering strong partnerships across teams and functions. The position also supports the organization's commitment to community engagement through participation in volunteer and service initiatives.

COMPETENCIES

Demonstrates accountability, sound judgment, and professionalism in managing performance, talent, and retention initiatives. This role partners effectively with HR leadership to drive strategic HR programs within a regulated environment, while leveraging data, technology, and process improvements to enhance efficiency and organizational effectiveness. By taking ownership of results and continuously seeking innovative solutions, the Human Resources Performance Manager delivers impactful outcomes that support both employee success and business objectives.

POSITION LEVEL(S) EXPECTATIONS

• Officer: Demonstrates ownership of performance management programs, provides expert guidance to leaders, and drives consistent application of policies, processes, and standards across the organization.
• Assistant Vice President: Serves as a strategic leader and subject matter expert for performance management initiatives across the organization. Anticipates workforce and performance trends, translates business strategy into scalable talent practices, and influences leaders at multiple levels to drive consistent, high quality execution. Exercises advanced judgment in complex performance, conduct, and employee relations matters, ensuring alignment with organizational values, compliance requirements, and business objectives. Leads program design, continuous improvement, and adoption of tools and processes, while mentoring managers and HR partners to strengthen leadership capability and sustain a high performance culture and retention.

SEEKS PROFESSIONAL DEVELOPMENT OPPORTUNITIES

Actively participates in professional development to enhance expertise in performance management and all HR functions. Pursues continuing education through training programs, workshops, certifications, and industry forums. Seeks stretch assignments and cross functional experiences that strengthen strategic HR leadership capabilities and support organizational growth.