Combine Technician - Pierre
Purpose:
Independently performs complex diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment. May require some direction or guidance from the Service Manager, or Shop Foreman.
Responsibilities:
- Performs diagnostics and repairs on John Deere equipment and technology
- Performs diagnostics and repairs in the field as required
- Accountable for billable time and assigned work orders
- Responsible for complete and thorough documentation of diagnostics and repairs performed on work orders and on time submittal of information
- May participate in Service EDUCATE Training programs required for the development of skills and knowledge
- Operates and maintains vehicles, tools and equipment required to perform job responsibilities
- Maintains a clean work area and performs work in a neat and orderly fashion
- Follows all safety rules and regulations in performing work assignments
- Maintains current knowledge of John Deere and competitive products
Qualifications:
- Experience with truck and agricultural equipment is preferred
- Strong mechanical knowledge with attention to detail
- Self-motivated
- Ability to work independently and in a team environment
- Experience connecting with customers, maintaining a professional image and establishing rapport
- Demonstrated basic understanding of the selling processes
- Demonstrated ability to manage multiple projects simultaneously with a degree of independence
- Ability to lift, carry, and move heavy objects up to 100 pounds
- Must be able to drive forklift
- Valid driver's license and clean driving record for service calls