Commercial Account Manager

You will own commercial customer relationships and manage renewals from outreach through execution. You will expand accounts, communicate platform value and ROI, maintain forecasts, update sales tools, and refine outreach playbooks.

Responsibilities

• Lead renewal and recontracting cycles to retain and expand customer commitments
• Articulate platform value, use cases, and ROI to customers
• Manage renewals from outreach and negotiation through signature and execution
• Identify additional customer workloads and expand accounts
• Maintain accurate forecasts and sales-tool data
• Execute and improve sales motions and outreach playbooks

Requirements

• Experience in SaaS renewals, customer success, or account management with a retention target
• Negotiation, deal structuring, and contract-management skills
• Experience with legal and security reviews
• Ability to manage customers and identify additional workloads
• Salesforce proficiency

Benefits

• Equity
• Visa sponsorship
• Relocation assistance to San Francisco
• Health insurance
• Dental insurance
• Vision insurance
• Regular team events and offsites