Commercial Flooring Sales

JOB SUMMARY

Nonn’s is currently seeking a Commercial Sales Professional for our flooring division. A successful individual in this role achieves specified sales and margin goals while providing the highest level of customer service through ongoing product knowledge development and refinement of sales techniques. Based in our showroom, this full-time position reports directly to the Commercial Sales Manager and is scheduled Monday to Friday. Great opportunity to build a sales career in the construction industry!

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Develop customer relationships.
• Develop and maintain sales materials and keep current on product knowledge and installation.
• Prepare project bids and ensure jobs meet margin goals.
• Assist the customer with the selection process while taking into consideration stock materials and purchase programs that have been established with preferred vendors.
• Adhere to company policies and procedures regarding the internal order entry paperwork processes, installation department procedures, and credit department requirements.
• Maintain contact with the customer throughout the sales and installation process to ensure maximum customer satisfaction.
• Make trips to jobsites as required.
• Handle all customer service situations with urgency and communicate as needed with Commercial Sales Manager and service/installation department.
• Contact customer after the installation has been completed to ensure that they are satisfied with the complete project.
• Participate in marketing events such as seminars, tradeshows and builder meetings as required.
• Follow and enforce all safety policies and procedures.

SUPERVISORY RESPONSIBILITIES This position carries out supervisory responsibilities in accordance with company guidelines, policies and procedures, and applicable laws. Supervisory responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

• None.