Commercial HVAC Department Manager

Position: HVAC Department Manager

Department: Install

Reports To: President/Owner

FLSA Status: Exempt

Employment Status: Full time, on-site in office and jobsite

Ready to take the lead?! We are a growing family-owned commercial mechanical contractor specializing in HVAC installation, service, maintenance, and repair and we’re currently looking for an HVAC Department Manager to oversee our HVAC operations & team. This position is ideal for a highly experienced HVAC professional who enjoys hands-on leadership, solving complex technical challenges, improving field operations, and helping crews succeed. If you're an experienced HVAC professional ready to go the extra mile to connect business to family, we'd love to hear from you!

Position Summary

The HVAC Department Manager is responsible for supporting and leading our commercial HVAC field operations. This position routinely works directly with technicians, dispatch, customers, members of the sales team, office support personnel, other managers, and company leadership to ensure customer satisfaction while meeting department goals and objectives. This role has direct reports. You’ll work mostly independently, with regular team collaboration, and reports to a direct supervisor.

Essential Functions/Responsibilities

• Provides technical leadership and support to HVAC field technicians
• Assists technicians with advanced installation, troubleshooting, diagnostic, and repair strategies
• Serves as the primary technical resource for complex commercial HVAC systems
• Performs daily field operations and technician performance oversight
• Supports scheduling, workforce planning, and workload management
• Conducts job-site visits to assist crews and ensure quality workmanship
• Reviews service documentation, repair recommendations, and completed work orders
• Develop and implement technical training programs for field personnel
• Mentor technicians and support career development opportunities
• Recruits, interviews, hires, and trains technicians as required to meet workload demands, and company or customer expectations and requirements.
• Ensures compliance with company safety standards and industry best practices
• Promotes a culture of accountability, professionalism, teamwork, and continuous improvement
• Works closely with customers to address technical concerns and provide solutions
• Supports department growth through operational excellence and exceptional customer service

Marginal Functions/Responsibilities

• Other duties as assigned by authorized personnel