Role Objective

The Sr. Account Executive is responsible for driving revenue growth by actively prospecting, acquiring, and closing new strategic accounts, while also managing a smaller volume of larger, higher-value inbound opportunities within the E‑Commerce, Merchant Processing, and Strategic Partnerships verticals. This role focuses on self-sourcing new business, building long-term partnerships, and delivering tailored payment, processing, and commerce solutions that align with client business goals.

The ideal candidate is a consultative hunter with strong industry knowledge, a results-driven mindset, and the ability to independently build pipeline and navigate complex sales cycles involving multiple stakeholders.

Responsibilities

Sales & Revenue Generation

· Proactively identify, prospect, and close new strategic business opportunities across target markets through self-sourced outbound efforts

· Manage the full sales cycle from self-sourced or larger inbound opportunity through contract execution

· Consistently meet or exceed assigned monthly, quarterly, and annual revenue targets

· Develop customized proposals, pricing models, and solution packages tailored to client needs

Client Relationship & Account Management

· Build and maintain strong, long-term relationships with merchants, partners, and key decision-makers

· Serve as the primary point of contact for assigned accounts

· Drive account growth through upselling, cross-selling, and strategic expansion opportunities for designated Tier 1 accounts

· Ensure a smooth onboarding experience in collaboration with internal implementation and support teams for Tier 2 and 3 accounts

Strategic Partnerships

· Identify and develop strategic referral, reseller, and partnership opportunities

· Collaborate with internal stakeholders to structure partnership agreements that align with company objectives

· Maintain ongoing partner engagement to maximize mutual revenue and growth

Market & Industry Expertise

· Maintain a strong understanding of E‑Commerce platforms, payment processing solutions, and merchant services

· Stay informed on industry trends, competitive offerings, and regulatory considerations

· Provide feedback to leadership on market conditions, client needs, and product opportunities

Pipeline, Reporting & Collaboration

· Maintain accurate and up-to-date records in CRM systems

· Track pipeline activity, forecasting, and deal stages

· Prepare and deliver regular sales performance reports

Collaborate closely with Marketing, Operations, Finance, and Customer Success teams

Education

· Bachelor’s degree in Business Administration, Marketing, Finance, or a related field (or equivalent experience)

Experience

· 3–5+ years of experience in B2B sales, preferably within E‑Commerce, merchant services, payments, fintech, or strategic partnerships

· Proven track record of meeting or exceeding sales targets

· Experience managing complex sales cycles and multiple stakeholders

Qualifications & Skills

· Strong consultative selling and negotiation skills

· Excellent verbal, written, and presentation communication abilities

· Ability to understand and articulate technical and financial solutions in a client-friendly manner

· Proficiency with CRM tools and sales reporting platforms

· Highly organized with strong time-management and prioritization skills

· Results-driven, self-motivated, and comfortable working in a fast-paced environment

Ability to build trust-based relationships with merchants and partners