Community Association Manager

Job Summary

The Community Manager serves as the onsite leader for Westgate Luxury Condominiums, a 79-unit condominium community, and is responsible for the overall operation, administration, maintenance coordination, financial oversight, staff leadership, resident and owner relations, vendor management, and protection of community assets.

The Community Manager works closely with the Board of Directors and Associa McKay Management to maintain professional service levels, consistent operations, sound financial administration, and a well managed residential environment. Success in this role requires initiative, accountability, sound judgment, proactive communication, and a commitment to continued professional development.

Key Job Duties and Responsibilities

Include but are not limited to the following:

• Serve as the primary liaison among the Board of Directors, residents, owners, staff, vendors, contractors, and Associa McKay Management.
• Direct and oversee daily property operations, maintenance activities, administrative functions, and service delivery.
• Supervise on site staff, establish expectations, coordinate schedules, delegate responsibilities, provide work direction, and support employee training and development.
• Prepare Board updates, management reports, action item lists, operational recommendations, and other information necessary to support informed decision making.
• Attend and support Board meetings, operational meetings, annual meetings, and special meetings as required.
• Respond promptly and professionally to resident and owner questions, concerns, service requests, and property related issues.
• Coordinate maintenance requests, repairs, inspections, preventive maintenance activities, and ongoing property needs.
• Identify maintenance priorities and support planning for capital projects, major repairs, and long term asset preservation.
• Oversee vendor and contractor relationships, obtain proposals, coordinate contracted services, monitor performance, and follow up on work in progress.
• Review invoices, purchase requests, work orders, and supporting documentation within delegated authority and established approval procedures.
• Assist with annual budget preparation and assume responsibility, with appropriate training and guidance, for expense monitoring, financial reporting, budget administration, and variance review.
• Monitor approved expenditures and help ensure that operational decisions remain within company policies, governing documents, the approved budget, and Board direction.
• Maintain accurate property records, contracts, invoices, work orders, reports, correspondence, and other management documentation.
• Coordinate emergency response and urgent property matters, communicate promptly with appropriate parties, and help ensure established procedures are followed.
• Exercise independent day to day decision making within assigned authority, while escalating material financial, legal, safety, or governance matters as appropriate.
• Promote professionalism, transparency, accountability, consistency, and exceptional service in all interactions.

Mission

To provide accountable leadership, responsive service, and consistent operational management that supports the Board of Directors, serves residents and owners, protects community assets, and contributes to the long term success of WestGate Luxury Condominiums.

Community Manager Mindset

• Takes ownership of property operations and follows through on commitments.
• Builds trust through clear, timely, and professional communication.
• Anticipates needs and addresses issues before they escalate.
• Balances resident service, operational priorities, financial responsibility, and Board direction.
• Demonstrates sound judgment, discretion, consistency, and accountability.
• Approaches training and professional development with initiative and openness.
• Represents Associa McKay Management with integrity in every interaction.

Community: WestGate Condominiums

Compensation: $50,000 Annually + Incentive Bonus + Eligible Benefits

Hours: Monday through Friday | 8:00 a.m. to 5:00 p.m., with additional availability as property needs require (particularly to support weekend game day activities during football season and other special events).