Community Contact Center & Feedback Officer

📢 Job Opportunity – Community Contact Center & Feedback Officer

🏢 ICRC (International Committee of the Red Cross)
📍 Addis Ababa, Ethiopia
📅 Deadline: June 25, 2026
⏳ Contract: 1 Year (Renewable)
👤 Open to Ethiopian Nationals Only

✅ Degree/Diploma in Social Sciences, Community Development, Business Administration, or related field
✅ Minimum 2 years relevant experience
✅ Fluent in Amharic, Afan Oromo, Somali & English
✅ Call center and data management experience is an asset

💼 Support community feedback, handle inquiries, manage complaints, and prepare reports.

🔗 Apply:
https://careers.icrc.org/job/Addis-Abeba-%28ADD%29-Community-Contact-Center-&-Feedback-Officer-32652/1404447233/?utm_medium=referral&utm_source=impactpool