Community Manager - The REVL
Description
Company Overview:
Founded in 2015, Vidalta Residential is a dynamic and rapidly growing property management organization dedicated to setting the highest standards in multifamily living, specializing in creating exceptional living experiences. Rooted in a commitment to excellence and a resident-first philosophy, we manage a significant portfolio of properties across the Southern United States, fostering welcoming and inclusive communities our residents are proud to call home. As a recognized top employer, Vidalta cultivates a high-performance culture built on teamwork, continuous growth, and a shared dedication to exceptional service and sustainable practices. Currently managing 23 properties with over 6,679 units in fourteen cities, Vidalta's DNA is rooted in a positive attitude, passionate dedication, and the firm belief in going the extra mile.
Position Overview and Core Values
The Community Manager serves as the primary leader of property day-to-day operations, working to optimize investor returns while fostering an exceptional resident experience and builds a sense of community. This full-time, exempt position reports to the Regional Manager within the Operations Department and requires a strategic mindset balanced with hands-on operational management skills.
As a Community Manager, you'll operate at the intersection of brand advocacy, customer experience, and relationship management. Your work directly impacts on our organization's reputation, member satisfaction, and long-term growth. You'll translate our company vision into tangible community experiences, creating spaces where members feel valued, heard, and connected to something larger than themselves.
- Change Management Leadership: Proven ability to stabilize staff and residents through ownership transition, system migrations (e.g., Yardi to OneSite), and full rebrand disruptions.
- Mixed-Use Acumen: Experience managing ground-floor retail dynamics, commercial tenant relations, shared parking, noise ordinances, and CAM allocations.
- High-Stakes Financial Dexterity: Mastery in managing budgets, driving yield-on-cost for renovations, and pushing Class A rent growth to meet pro forma targets.
- Renovation Project Oversight: Strategic capability to sequence unit upgrades and amenity overhauls while mitigating resident friction and maintaining operational cash flow in collaboration with Asset Management.
- Podium Infrastructure Knowledge: Understanding of complex operational dynamics unique to mid-rise/high-rise builds (elevators, access control, garage sweeping).
- White-Glove Hospitality Standard: Ability to establish and enforce a luxury customer service culture.