Community Manager/Senior Community Manager

As a Community Association Manager, you will serve as the primary management professional for a portfolio of homeowners and condominium associations.

Board Leadership & Community Governance

• Serve as the primary advisor and liaison to Boards of Directors

• Facilitate Board meetings and annual meetings

• Assist Boards in understanding governing documents, policies, and operational responsibilities

• Prepare agendas, management reports, and meeting materials

• Partner with Board members to establish community goals, priorities, and action plans

• Support committee initiatives and community projects

Financial Oversight & Budget Management

• Review monthly financial reports and communicate key insights to Boards

• Assist with annual budget preparation and planning

• Monitor expenditures against approved budgets

• Support reserve planning and capital improvement strategies

• Review contracts, invoices, and project-related expenses

• Assist Boards in making informed financial decisions

Community Operations

• Oversee the day-to-day administration of assigned communities

• Conduct routine property inspections and site visits

• Monitor common area maintenance and vendor performance

• Coordinate corrective actions and follow-up activities

• Ensure compliance with governing documents and community standards

• Maintain accurate community records and documentation

Project & Vendor Management

• Manage community improvement projects from planning through completion

• Solicit and evaluate vendor proposals and bids

• Coordinate contractor activities and project timelines

• Monitor project quality, communication, and budget adherence

• Build and maintain strong vendor relationships

• Hold vendors accountable for contract performance and service expectations

Homeowner Relations & Customer Experience

• Respond to homeowner inquiries and concerns professionally and promptly

• Facilitate conflict resolution and problem-solving when appropriate

• Communicate community initiatives, updates, and policy changes

• Deliver exceptional customer service in a fast-paced environment

• Maintain positive relationships with residents, Board members, and stakeholders

Communication & Relationship Management

• Draft professional correspondence, reports, and community communications

• Coordinate homeowner notices, mailings, and announcements

• Use community management systems and technology platforms

• Communicate effectively with homeowners, Board members, vendors, internal departments, and leadership teams

• Build trust through transparency, follow-through, and accountability

Risk Management & Compliance

• Identify operational and community risks

• Support insurance, legal, and compliance processes as needed

• Ensure required notices, disclosures, and documentation are completed accurately

• Coordinate with legal counsel, vendors, and Board leadership when appropriate

• Promote proactive problem-solving to minimize risk and liability

Minimum Salary: $75,000 (based on experience)