Concierge Guest Service Officer / Park Hyatt Niseko (Japanese speaking required)

Park Hyatt Niseko Hanazono is a luxury resort nestled in the heart of Hokkaido’s stunning natural beauty. Renowned for its world-class hospitality, refined design, and exceptional guest experiences. We are committed to delivering personalized and intuitive service that exceeds expectations and creates lasting memories for every guest.

Role Description

We are seeking a full-time Guest Service Center Agent to join our Rooms Division team in Niseko. In this role, you will be the first point of contact for guest inquiries and internal communication, primarily over the phone or via messaging systems. The ideal candidate has excellent communication skills and is able to provide courteous, accurate, and prompt assistance while representing the Park Hyatt brand standards.