Concierge
Description
Compensation includes 12% commission
Duties and Responsibilities:
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Providing service at the Hotel Concierge Desk
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Providing guests with area information – dining, land and water activities, transportation, sightseeing, etc.
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Initiate and follow up with guests’ requests received in person and through other communications
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Confirming guest requests and reservations
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Booking guests onto excursions
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Researching and providing guests with additional information as requested by the guest
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Communicating guest resolutions with appropriate Staff/Departments on property
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Additional responsibilities as assigned by the Management Team
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Other duties as assigned.