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RED HOSPITALITY & LEISURE KEY WEST LLC

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Concierge

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Description

Compensation includes 12% commission

Duties and Responsibilities:

  • Providing service at the Hotel Concierge Desk

  • Providing guests with area information – dining, land and water activities, transportation, sightseeing, etc.

  • Initiate and follow up with guests’ requests received in person and through other communications

  • Confirming guest requests and reservations

  • Booking guests onto excursions

  • Researching and providing guests with additional information as requested by the guest

  • Communicating guest resolutions with appropriate Staff/Departments on property

  • Additional responsibilities as assigned by the Management Team

  • Other duties as assigned.

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