Conference Concierge

At Grand Hyatt Barcelona, one of the city’s newest luxury landmarks, we are looking for a passionate, service-oriented, and highly organized Conference Concierge to join our Meetings & Events team.

As a Conference Concierge, you will be the main on-site point of contact for meeting planners and event organizers, coordinating closely with the hotel’s operational departments to ensure every conference, meeting, incentive, gala, or social event runs smoothly from start to finish.

If you are passionate about hospitality, enjoy working in a dynamic environment, and take pride in creating seamless and memorable experiences, this is an exciting opportunity to develop your career within a world-class luxury hospitality brand.

What You Will Do

• Act as the main on-site contact for meeting planners, event organizers, and conference delegates.
• Coordinate event operations with Banquets, Kitchen, Stewarding, Housekeeping, Engineering, Audio Visual, and other hotel departments.
• Review event spaces before and during each function to ensure they meet client requirements and Hyatt standards.
• Monitor event setup, service, and breakdown to support a smooth and efficient operation.
• Respond promptly and professionally to client requests, last-minute changes, and operational challenges.
• Coordinate event signage, meeting materials, room arrangements, and other logistical requirements.
• Maintain accurate event information and communicate relevant updates across departments.
• Anticipate client and guest needs, providing proactive solutions throughout the event.
• Build positive relationships with clients and contribute to their overall satisfaction.
• Represent Grand Hyatt Barcelona with professionalism, warmth, and exceptional service.