Conference, Sales & Events Manager

Oaks Port Douglas Resort are looking for an experienced Conference, Sales & Events Manager to join their team on a full-time basis.

This role extends beyond traditional event coordination, with a strong focus on driving MICE, wedding, and local event business, building and maintaining key market relationships, and identifying opportunities to grow revenue for the resort. You will play a critical role in achieving conferencing and events targets, maximising profitability, and delivering exceptional experiences across all events, weddings, conferences, and social functions.

Key Responsibilities Include:

• Proactively source and secure new conference, events, corporate and group business through local networking, industry engagement and relationship building.
• Develop and maintain strong relationships with local businesses, tourism partners, event planners, wedding coordinators, and key community stakeholders.
• Drive enquiry conversion through proactive follow-up and a strong sales-focused approach.
• Identify and pursue opportunities to grow conference, wedding, and social event revenue during need periods.
• Conduct regular sales calls, networking activities, client entertainment, and business development initiatives.
• Identify key need periods and implement promotional strategies to maximise revenue opportunities
• Prepare proposals, negotiate contracts, and ensure all events are costed to achieve profitability targets
• Monitor event profitability, including managing costs, preparing P&L reporting, and ensuring budgets are met and exceeded
• Liaise with internal departments and external vendors to deliver high-quality events aligned with brand standards
• Actively promote conferencing, events, and food & beverage offerings in line with the annual strategic marketing plan
• Act as a problem solver, managing issues before, during, and after events to ensure client satisfaction

We are looking for a passionate and commercially driven Conference, Sales & Events professional who enjoys leading a team and delivering exceptional customer experiences, while achieving strong sales results.

To be successful in this role, you will have:

• Demonstrated experience in sales, business development and revenue generation within the hotel, tourism, events, or hospitality industry.
• Knowledge of the local Port Douglas, Cairns or broader Far North Queensland market would be advantageous
• Experience using iVvy would be highly regarded.
• Proven ability to convert leads into confirmed business and achieve revenue targets.
• Strong local networking, relationship-building, and stakeholder management skills.
• Strong organisational and project management skills, with the ability to manage multiple events simultaneously
• A commercially focused mindset with the ability to identify opportunities and drive business growth.
• High attention to detail and ability to manage reporting and administrative requirements

At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:

What We Offer:

• Career Growth: Learning and development programs to boost your career.
• Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
• Global Perks: International accommodation discounts across our hotel brands.
• Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
• Experiences: Discounted entertainment and activities.
• Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
• Generous Leave: Parental and birthday leave.
• Wellness Boost: EAP and tailored wellness support.

Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.