Contact Centre Product Owner (Fixed-Term Contract – 6 Months)
Summary
Owns the product roadmap for Truespeed’s contact centre, mapping customer journeys and reducing contact volume through process and tooling improvements.
Fixed-Term Contract | 6 Months | Full Time Location: Bath (Hybrid – 3 days per week in the office) Salary: £55,000–£65,000 per annum (pro rata), depending on experience Make a Real Difference to Our Customer Experience We're looking for an experienced Contact Centre Product Owner to join us on a six-month fixed-term contract. This is an opportunity to take a fresh look at how our customer operations work today. You'll map end-to-end customer journeys, understand what drives customer contact, …