Contract Support Officer - Birmingham - B37

Are you an experienced Contract Support Officer looking for your next professional opportunity? If you take pride in delivering exceptional service, have the skills to excel, and are ready to embrace new challenges, we would love to hear from you!
..Apply now!Ward Security is seeking a skilled and professional individual to join our team at our site in Birmingham. The ideal candidate will possess a wide range of skills and experience necessary to deliver an effective, efficient, and professional security service that meets the needs of the client and ensures the safety of people, property, and assets. Act as a key point of contact for staff, visitors, and tenants, the candidate will be expected to communicate effectively at all levels, both verbally and in writing, while always conducting in a professional manner.
Position: Contract Support Officer
Pay rate: £13.70 per hour
Shift Pattern: Days, Nights Weekends- Working as and when the site neds you!
Location: Birmingham, B37
Role Requirements: Valid SIA licence, CCTV License, Full Clean UK Driving License.

Benefits include:

Financial support for SIA Licensing and renewal
Cycle to work salary sacrifice scheme
Company Pension scheme
Life Assurance benefits
Employee referral scheme
Progression, training, and development opportunities

Additional benefits we offer via our ReWard membership:

Discounted gym membership
Discounts at major retailers and travel suppliers
Restaurant and Supermarket vouchers
Cinema tickets
Access to 24/7 free Employee Assistance programme

Main Duties:

Act as a point of contact and information center to staff and visitors and tenants
Always conduct yourself in a professional manner
Ensure all instructions, both written and verbal are adhered to
Guard access points, permitting or refusing entry, restraining trespassers
Conduct foot patrols within defined areas as an effective deterrent in the protection of the client’s property and assets.
Investigate and take the appropriate lawfully action as authorized by the corporate policy on accidents, incidents, trespassing, suspicious activities, safety and fire incidents
Complete daily reports, including relevant information, observations, surveillance footage, and signatures
Excellent communication skills to all levels – verbally, written, phone and by security radio’s

Must have:

Valid Frontline SIA license
Proven work experience as a Security Officer
Excellent customer service and communication skills
High level of self-presentation
IT literate- Ability to operate detecting systems and emergency equipment
Quick thinking and problem-solving skills
A positive attitude to dealing with people and taking on challenges