Controls Support Engineer (Night Shift)

• Work with manager to develop processes to help support our team’s growth. Be part of the rotating 24/7 on-call Support Program.

• Attend weekly Controls and Support meetings and other scheduled meetings on time.

• Helping with ordering spare/replacement parts for our customers.

• Working with 3rd party vendors to quote additional support (onsite visits).

• Promote Bastian in all appropriate forums.

• Work with other Bastian team members to develop and execute training programs for projects.

• Timely completion of all reports and logs to include time and expenses reports.

• Deliver small Support projects (within India) under budgeted time/hours and hardware cost.

• Provide input into standards and process development.

• Develop repeat customers.

• Contribute to project teams, providing help outside of controls support scope when required.

• Be a great team member and contributor within the office.

• Consistently communicates with the Support Manager both good news and bad news.

• Completes task list items in a timely manner.

• Proactive in addressing conflicts. Always stays professional through conflicts.

• Persistence in “good” and “tough” market conditions (staying power). Never give up attitude.

• Very organized and efficient in getting the “important” objectives done as opposed to the “urgent” tasks.

• Comfortable operating autonomously.

• Team player who maintains a consistently happy, positive, enthusiastic attitude.

• Attend training and become certified in applicable controls technologies or programs.

• Any and all job duties as assigned.

Preferred Skills: