COORDINATOR
Summary
Coordinates and manages JAFZA/SIRA training logistics, including handling client inquiries, scheduling, payments, invoicing, and attendance tracking for DP World’s training programs in Dubai.
Attend and provide feedback of all enquiries related to JAFZA trainings.
Prepare SAF (quotations) according to the trainings opted by the client.
Share training details, training slots, and payment details with customers and ensure the collection of payments.
Coordinate with DPA and arrange training schedules, training location and general guidelines to be followed during training the sessions.
Share booking confirmations with customers along with training details, training duration and training schedules.
Arrange site visits for onsite trainings.
Maintain booking and sales details on a weekly basis.
Share monthly invoice details for all invoiced JAFZA trainings with the DPA Accounts department for billing purposes.
Collect attendance sheets for trainings and prepare quotations.
Receive First Aid cards for those who attended the trainings, segregate, and dispatch them to clients.
Request Proforma invoices from customers for advance payments for SIRA training.
Maintain a database for settled invoices.
Monitor account balance considering the number of attendees each week.
Send payment release requests to Accounts Payables in advance whenever there is a low account balance.
Prepare quotations for all external SIRA trainings according to bookings.
Submit RFI requests for quotations created through the invoicing portal.
Share payment intimations and cheque collections from external customers and inform the accounts.
Share deduction details along with employee acknowledgements with the payroll team on a weekly basis to ensure deductions are uploaded for the respective payroll period.
Prepare for SIRA and JAFZA trainings.