Coordinator, Human Resources

Tokyo Smoke is an award-winning cannabis retailer committed to bringing Canadians the highest quality, regulated products online and in-store at convenient retail locations. The group operates over 50 locations across Ontario, Manitoba, Saskatchewan and Newfoundland and Labrador through its various retail programs.

About the Role:

Reporting to the Vice President, Human Resources, the Coordinator, Human Resources is responsible for supporting the Tokyo Smoke retail operations HR team with employee relations, recruitment, onboarding, performance management, payroll, professional development, and day-to-day HR administrative tasks.

Your Focus in this Role:

• Coordinate/support the recruitment process for selected positions, both full-time and casual, including job postings, candidate screening, booking interviews, employment contracts, pre-employment requirements, follow-ups, and reporting.
• Partner with Operations to support staffing and HR requirements associated with new store openings.
• Provide recruitment and HR support to franchise owners as required.
• Responsible for tracking and executing new hire processes as they relate to onboarding documentation.
• Provide onboarding assistance for new hires, transfers, and promotions, including orientation, training, and HR information sessions.
• Support day-to-day human resources administration and payroll requests.
• Maintain accurate and confidential employee records and documentation, including HRIS updates.
• Responsible for maintaining related HR metrics, including recruitment, terminations, leaves of absence, and other HR reporting as required.
• Collaborate proactively with business leaders and the Human Resources team to identify solutions to key issues and support business needs.
• Leverage relevant HR information and data to support effective decision-making and HR-related solutions.
• Support compliance with applicable federal and provincial employment legislation, company policies, and AGCO requirements.
• Support HR initiatives, projects, professional development, and process improvements as required.
• Research HR best practices and provide information and recommendations as directed.
• Maintain awareness of emerging HR trends, legislation, and best practices to support organizational objectives.
• Provide administrative support in all human resources areas to the Human Resources team as assigned.

Who You Are:

• You’re a positive person with a customer-centric focus
• You’re a self-starter that is excited by autonomy and has a relentless drive to exceed expectations
• You’re open-minded and don’t mind adjusting on the fly
• You believe in a team-first mentality and you thrive in a collaborative, egoless environment
• You’re organized, have a keen eye for detail, and incredible time management skills
• You have a talent for building great working relationships at all levels within an organization

Education, Experience and Skills:

• Bachelor’s Degree or Diploma in Human Resources, Business or related fields from an accredited institution
• 1 to 2 years of experience in Human Resources
• CPHR Designation or currently in the process of obtaining CPHR designation will be considered an asset
• Experience utilizing HRIS system (Dayforce and/or UKG) will be considered a strong asset
• Advanced skills in Microsoft Excel
• Demonstrated ability to handle confidential information
• Solid understanding of applicable employment and human rights legislation (e.g. Employment Standards Act, Labour Relations Act, Occupational Health & Safety Act, Accessibility for Ontarians with Disabilities Act, and the Human Rights Code)
• Demonstrate a working understanding of unionized environments
• Experience and understanding of confidential information handling and storage
• Experience with part-time and full-time employees in a retail or comparable environment

What’s in it for you?

• 100% Employer Paid Benefits + RSP Matching Program
• Oilers, Oil Kings, and Live Entertainment Ticket Options
• Healthcare and Lifestyle Spending Account Options
• On-Site Parking and Transit Allowance
• On-Site Gym
• Beautiful Office Space located Downtown Edmonton within Rogers Place – with easy access to the LRT!
• Social Work Culture + Employee Events

Next Steps:

Thank you for your interest in joining our team! Those moving forward in the process will be contacted by a member of our team.