Coordinator, IEC Operations

INSEAD is seeking a Coordinator, IEC Operations to join our Executive Education team. This is a full-time, temporary 6 months contract position based at our Asia Campus in Singapore.

About the Job

Reporting to the Operations Manager, IEC, you will play a critical role in delivering world-class executive coaching and leadership development experiences that support participants across INSEAD's degree and executive education programmes. You will coordinate the operational and administrative aspects of coaching interventions and leadership journeys delivered both on and off campus, as well as virtually, working with participants, coaches, faculty, programme teams, and external vendors across Europe, Asia, the Middle East, and the Americas.

This role offers a unique opportunity to be at the centre of a highly international operation that supports more than 10,000 participants annually. You will be responsible for ensuring excellence in planning, logistics, stakeholder coordination, and process execution, helping to create impactful learning experiences for leaders and organizations around the world.

Your role within the team

• Coordinate and administer coaching instruments, assessments, surveys, developmental exercises, and other leadership development tools across Executive Education and Degree Programmes.
• Monitor programme activities, track coaching interventions, and ensure timely completion of operational milestones and follow-up activities.
• Manage purchase orders and work assignments for executive coaches and consultants, ensuring accuracy and compliance with procurement and finance requirements.
• Organize logistics for coaching interventions conducted on campus, off-site, or virtually, ensuring a seamless experience for all stakeholders.
• Partner closely with Programme Directors, Lead Coaches, Coaches, Programme Managers, Procurement, Finance, Legal, and other internal stakeholders to ensure smooth programme delivery.
• Coordinate coaching allocations and maintain accurate programme records and documentation.
• Identify opportunities to improve operational processes, enhance efficiency, and contribute to continuous improvement initiatives within the IEC team.
• Support the delivery of over 250 coaching sessions annually by ensuring high operational standards, attention to detail, and exceptional stakeholder service.

The Ideal Candidate Profile

• Degree-level qualification or equivalent professional experience.
• Minimum 5 to 8 years of experience in operations, programme coordination, events management, project administration, learning and development, executive education, or a similar environment.
• Demonstrated ability to manage multiple projects and stakeholders simultaneously in a fast-paced, international setting.
• Strong organizational skills with exceptional attention to detail and a commitment to quality execution.
• Comfortable working with Microsoft 365, collaboration platforms, and operational systems.
• Strong communication and relationship-building skills, with the ability to influence and collaborate effectively without formal authority.
• A proactive, adaptable, and service-oriented mindset with a passion for delivering outstanding stakeholder experiences.
• You build strong partnerships across diverse and global stakeholder groups, communicate openly, and contribute positively to team success. You enjoy working across functions and cultures to achieve common goals.
• You take ownership of deliverables, manage competing priorities effectively, and consistently execute with accuracy and efficiency. You focus on delivering high-quality outcomes while continuously seeking ways to improve processes and performance.

Join INSEAD and contribute to the delivery of transformative leadership development experiences that help shape the next generation of global leaders. Working within a highly international environment, you will collaborate with world-class faculty, executive coaches, and programme teams while developing your own expertise within one of the world's leading business schools.

Kindly submit your application along with a CV in English.

Salary Range: SGD 3,385 to 4,231 per month
The posted salary range represents the expected annual base salary for this role. Actual compensation may vary based on factors including relevant education, experience, skills, and internal equity considerations. Base salary is only one of the components of our total compensation. You will also benefit from supplementary benefits like Health Insurance for employees, subsidised meals in our in-house restaurant and access to our in-house gym facilities & fitness classes.