Counter Sales - Plumbing HVAC Wholesale
Torrco is a fourth-generation, family-owned leading supplier of plumbing, piping, HVAC, and kitchen and bath products. Our people are at the heart of our success, and we’re committed to creating a workplace where employees are valued, supported, and given opportunities to grow. Whether you're building your skills or building a career, we want you to grow with us
As a Counter Salesperson, you’ll be a key point of contact for our trade customers, providing knowledgeable, responsive service in a fast-paced plumbing and HVAC wholesale environment. You’ll help customers identify the right products, process orders, solve problems, and build relationships that drive repeat business.
Whether assisting a customer at the counter, over the phone, or by email, you’ll combine product knowledge, customer service, and sales to deliver a great experience.
What You'll Do:
- Assist customers at the counter, by phone, and via email with product selection, technical questions, pricing, availability, and order status.
- Recommend products and solutions based on customer needs and application.
- Accurately enter and process sales orders, ensuring correct products, quantities, pricing, and delivery instructions.
- Follow up on orders and proactively resolve customer issues.
- Build strong relationships with customers to support repeat business and sales growth.
- Develop and maintain strong knowledge of Torrco's plumbing and HVAC product lines.
- Partner with other sales team members to support customer accounts and identify sales opportunities.
- Coordinate with Purchasing, Shipping, Credit, and Billing to ensure a smooth customer experience.
- Assist with pulling and staging customer orders for pickup or delivery when needed.