Creative Account Manager

About the role: As a Senior Creative Account Manager at WITHIN, you'll be at the forefront of driving business growth through innovative marketing strategies. You'll play a crucial role in managing client relationships, ensuring exceptional service delivery, and identifying opportunities for growth. Reporting to an Account Director, you'll collaborate closely with internal teams to develop and execute effective communication strategies tailored to each client's needs.

Responsibilities include but are not limited to;

• Serve as day-to-day contact for mid and senior level clients, managing ongoing digital creative workstreams to ensure delivery of best-in-class content and strategic solutions.
• Serve as main point of contact for internal agency team, partnering with the creative and strategy teams to deliver impactful creative recommendations and content.
• Manage multiple projects of varying scale, with the ability to manage up and down to ensure the team meets deadlines and stays on budget.
• Have a pulse on social culture and identify critical issues, trends, and opportunities for clients and their audiences.
• Demonstrate a comprehensive understanding of clients’ businesses and their missions as well as key stakeholders both internally and externally with partners, consumers, etc.
• Cultivate strong, cross-practice client relationships to develop opportunities to grow business with existing and new potential clients.
• Oversee and help grow mid-level Account Managers
• Oversee and guide the development of all client presentations and pitches

Requirements

• 5-7 years of experience working with a creative team
• Experience developing digital and social communications programming and plans and implementing best practices
• Exhibited ability to manage multiple projects and deadlines in a fast-paced environment.
• Experience owning client relationships
• Experience in scoping agreements for new clients and upsells
• Experience in B2B marketing, ideally within tech sector
• Revenue responsibility and history of developing and growing accounts
• Experience working in digital and social advertising, spirits and retail fashion industry a plus
• Strong attention to detail
• Project Management
• Strong organizational skills
• Excellent communication skills
• Proficiency in Excel, G-Suite, Slack

Preferred Skills

• Figma
• Lucidlink
• Asana

Our interview process includes, but is not limited to, the following:

• Excel and Typing Test

We offer a competitive salary and benefits based on education, experience, and skills level, including:

• Unlimited vacation policy
• Monthly Phone Stipend
• Comprehensive Medical, Dental, and Vision insurance options
• 401(K) plan with matching
• Dog friendly office
• Hybrid work opportunity
• Professional Development Program
• Bonus Perk - Seamless allowance

Total compensation based on education, experience, and skills level ($62,400-$134,750)

• Level 1 - Possesses essential capabilities.
  • $62,400-$76,870
• Level 2 - Possesses developing capabilities.
  
  • $$76,870-$91,340
• Level 3 - Possesses notable capabilities.
  
  • $91,340-$105,810
• Level 4 - Possesses strong capabilities.
  
  • $105,810-$120,280
• Level 5 - Possesses advanced capabilities.
  
  • $120,080-$134,750