Credit & Collections Specialist (gn) Accounts Receivable

• Are you looking for a role where you can combine customer contact, problem-solving, and financial expertise?
• Do you enjoy building relationships with customers while helping improve business performance and cash flow?
• Would you like to join an international technology company that offers flexibility, development opportunities, and the freedom to shape your career?

Practical Information:

Location: Amsterdam, Netherlands | Reports to: Credit Collection Manager Benelux | Work Arrangement: Hybrid | Visa Requirements: Valid working visa for Netherlands | Language Requirements: fluent/professional Dutch and English, written and verbal

As a Credit & Collections Specialist (gn) Accounts Receivable, you will manage customer collections activities, resolve payment-related issues, and support healthy cash flow across the business. Through regular interaction with customers and internal stakeholders, you will help improve payment performance, maintain accurate records, and contribute to key finance objectives.

Key Responsibilities:

• Manage customer communication through phone, email, and customer portals regarding outstanding invoices and payment-related queries.
• Build positive customer relationships while supporting collections activities and timely payments.
• Investigate and resolve account discrepancies, billing issues, short payments, and other payment-related challenges.
• Maintain accurate records of collection activities using ERP and financial systems.
• Support reporting activities, ageing analysis, and finance performance tracking through Excel and related tools.
• Monitor customer payment behaviour and support the achievement of key performance indicators such as overdue balances and DSO.