credit controller
Duties and Responsibilities
- Monitor outstanding customer balances and ensure timely collection of payments.
- Follow up on overdue invoices by telephone, email, or letter within agreed timescales.
- Negotiate payment plans with customers and set up terms and conditions.
- Allocate incoming payments and reconcile accounts.
- Investigate and resolve customer queries relating to invoices or payments.
- Maintain accurate records of all follow-up activity and client communication.
- Prepare reports on aging debtors and escalate problem accounts as necessary.
- Liaise with sales and customer service teams to resolve client disputes.
- Recommend accounts for legal action or write-off when necessary.
- Ensure compliance with internal credit policies and procedures.
- Perform any other duty as
may be assigned to you by your supervisor from time to time
Requirements
Qualifications
- Minimum B.Com degree in Finance or
- Accounting Option and Certified Public Accountant CPA (K) ACCA with CIA and CISA certifications
- At least three years in Credit Management in a medium sized organization.
- Proven track record of strong performance and achievement of targets
- Strong communication, negotiation, and relationship management skills
- Ability to work independently with minimal supervision