CREDIT MANAGER

At Knife River, we take care of our teams because we know they are the foundation of our success. We are one of the nation’s largest construction materials producers and contractors, and our goal is to build strong teams that, in turn, build strong communities. Join us and make an impact that will last for generations.

ROLE OVERVIEW:

The Credit Manager is responsible for leading and managing the Credit Department and overseeing credit, accounts receivable, and collection activities for all assigned locations. This position provides day-to-day direction, coaching, and performance management to Credit Department employees while ensuring the department operates effectively, consistently, and in accordance with company policies and applicable laws.

The Credit Manager establishes and administers credit practices, evaluates customer creditworthiness, monitors accounts receivable exposure, and supports the timely collection of outstanding balances. The position partners closely with Sales, Operations, Billing, Accounting, Treasury, and Legal to manage customer credit risk while supporting sound business decisions and positive customer relationships.

This role is also responsible for overseeing lien and bond claim processes, bankruptcies, legal collections, collection-agency activity, customer account issues, unapplied payments, refunds, credit limits, and related reporting. The current position description assigns responsibility for credit and collections across all locations and includes customer inquiries, collection agencies, legal matters, and bankruptcies.

DUTIES AND/OR RESPONSIBILITIES

1. Lead and manage the Credit Department, including employee supervision, workload allocation, training, development, performance management, and ensuring appropriate department coverage.
2. Manage the accounts receivable portfolio and overall credit function, including establishing credit limits, evaluating customer creditworthiness, monitoring exposure, and identifying changes in customer or market risk.
3. Direct collection activities for past-due and high-risk accounts, working with Sales, Operations, Billing, and customers to resolve disputes and secure payment.
4. Oversee Texas lien and bond compliance, including notices of intent, lien and bond filings, releases, property-owner verification, and related documentation.
5. Manage escalated credit and collection matters, including bankruptcies, collection agencies, legal accounts, returned checks, bad debt, payment arrangements, and other collection remedies.
   Oversee customer account administration, including unapplied payments, refunds, wires, deposits, sales tax certificates, account adjustments, and related documentation.
6. Establish and maintain Credit Department procedures, internal controls, records, and reporting to ensure consistent, accurate, and timely execution of credit and collection responsibilities.
7. Partner with Sales, Operations, Accounting, Treasury, and Legal to resolve customer issues, manage credit risk, and support business objectives.
8. Prepare and review accounts receivable, aging, credit exposure, collection, bankruptcy, and bad-debt reporting for management.
9. Monitor departmental effectiveness, identify opportunities for process improvement, participate in NACM and other professional activities, and perform other duties as assigned.
   

MINIMUM REQUIREMENTS

1. Associate degree in accounting, finance, business administration, or a related field, or an equivalent combination of education and relevant experience.
2. At least four years of progressively responsible experience in commercial credit, accounts receivable, collections, or a related financial function.
3. Prior experience leading employees, coordinating team workloads, or managing a credit or accounts receivable function.
4. Working knowledge of commercial credit analysis, accounts receivable, collections, cash application, and customer account reconciliation.
5. Working knowledge of Texas construction lien and bond requirements.
6. Strong organizational, analytical, decision-making, and problem-solving skills.
7. Ability to manage competing priorities and meet statutory, operational, and financial deadlines.
8. Strong written and verbal communication skills, including the ability to communicate difficult credit and collection decisions professionally.
9. Ability to maintain confidentiality and exercise sound judgment when handling customer financial information and employee matters.
10. Proficiency with Microsoft Excel, Word, Outlook, and accounts receivable or enterprise resource planning systems.

BENEFITS:

1. Medical, Dental, & Vision Insurance
2. Health Savings and Flexible Spending Accounts
3. 401(k) with Company Match
4. Profit Sharing
5. Paid Time Off
6. 8 Paid Holidays
7. Company Paid Life and AD&D Insurance
8. Short-term Disability
9. Employee Assistance Program
10. Years of Service Recognition
11. Voluntary Life Insurance for Employees, Spouses, and Dependents
12. Critical Illness Plan
13. Accident Coverage Plan
14. Hospital Indemnity

ADDITIONAL INFORMATION:

Knife River is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, age, color, religion, gender, gender identity, sexual orientation, national origin, disability, protected Veteran status or any other protected category under applicable state/federal laws.

Subject to pre-employment drug testing and background checks.

All applications are submitted online.

If unable to apply online, mail completed application to:

PO Box 674

Bryan, TX 77806

Attn Credit Manager