Credit Manager

Job Title

Credit Manager

Function

Finance

Reports to

Director of Revenue Accounting

Supervises

Finance and Payroll Generalist

Mission

Safeguard the company’s financial integrity by leading a disciplined credit and collections function that supports responsible revenue growth, minimizes risk, and ensures accurate, compliant financial operations. This role is committed to making sound credit decisions, maintaining rigorous controls, fostering cross department collaboration, and providing reliable operational support. Through proactive risk monitoring, timely reconciliations, precise tax compliance, and adherence to company policies and ethical standards, the mission is to uphold financial accuracy, strengthen customer account management, and contribute to the organization’s overall operational excellence.

Principle Activities

• Make credit recommendations for new customer accounts.
• Train and supervise the finance and payroll generalist.
• Review customer accounts for adherence to terms.
• Review daily customer order hold report and, when appropriate release for shipment.
• Monitor distributors credit trends and bring any potential risks to the attention of the Director of Revenue Accounting.
• Sales returns/allowances reserve requirements computed quarterly and determine if provision is adequate. If not propose adjustment.
• Supervise the completion of Sales & Use Tax returns timely and accurately. Facilitate audits of all Sales and Use Taxes.
• Keep up to date credit files.
• Timely reconciliation of the AR subsidiary records and Depository Bank accounts to the GL and rectify timely all reconciling items.
• Maintains updated work instructions/procedures for the credit and collection major job responsibilities.
• Facilitating effective interdepartmental communication by partnering with Sales, Operations, Finance, and Customer Service to resolve account discrepancies and ensure smooth workflow across teams.
• Serves as a backup for key operation functions, including maintaining finished goods pricing within QAD, managing monthly distributor scorecard reporting, and supporting accrual activities for the Distributor Rebate Program. Provides coverage for daily and weekly operational reporting orders, shipments, and backlog ensuring accuracy, continuity, and timely escalation of any issues or trends requiring attention.
• All other duties as assigned.