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Credit Strategy & Decisioning Manager

About GoodLeap:
GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap’s proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $30 billion in financing for sustainable solutions since 2018.
GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America.

The Credit Strategy and Decisioning Manager will manage execution and delivery of GoodLeap’s underwriting policy and procedures. This role manages policy configuration content within the decision platform, monitors and enhances GoodLeap execution processes, and communicates feedback on quality checks and controls regularly to the leadership. This role will also support Capital Markets, Treasury, Credit Risk, Product, and Engineering to conduct feedback loops on policy changes against the business intent, and design and deliver pilots working with internal stakeholders and externally with vendors to continually improve performance of GoodLeap’s financing products.

Essential Job Duties and Responsibilities

  • Translate credit and underwriting policies into decision platform and maintain accurate and complete documentation of active decisioning flows by API sources including tracking overrides, potential exceptions, and fallback logic.
  • Track how configured policy performs against intent and portfolio results through dashboards on approval rates, pull-through rates, override rates, and policy drift, and run periodic gap assessments to surface any undocumented decisioning nuances before they scale.
  • Brief senior leaders across Capital Markets, Credit Risk, Product, and Engineering on execution status, risks, and open decisions, tailoring the message so each audience understands the trade-offs shaping the decision flow.
  • Maintain a full version history and audit trail of every policy change to support back-testing and regulatory review. Own the change-approval workflows for launching or rolling back strategy changes and maintain the mapping from decision logic to customer communications.
  • Design, deliver, and validate A/B, champion/challenger, and shadow tests on policy changes ahead of production releases with stakeholders in Capital Markets, Product, and Engineering. Evaluate emerging credit and fraud vendor solutions and support pilot integrations that could generate asymmetric returns for GoodLeap.
  • Prioritize and sequence configuration change requests against engineering and product capacity to keep delivery of the strategy on schedule, exercising sound independent judgment on trade-offs with minimal day-to-day direction.

Required Skills, Knowledge, and Abilities

  • Exceptional attention to detail and focus on engineering quality processes, with the ability to trace details and catch discrepancies before they reach production
  • Skilled at building and maintaining monitoring dashboards and translating performance data into clear, actionable insights for leadership
  • Experience using with software such as SQL, Python, Databricks, Tableau, Claude/ChatGPT
  • Deep understanding of credit and underwriting policy and how configuration choices translate into borrower outcomes and portfolio risk
  • Strong sense of ownership over outcomes — from policy configuration through to portfolio performance with minimal need for oversight
  • High integrity and sound judgment — comfortable escalating and surfacing blind spots for leadership rather than smoothing them over
  • Working knowledge of loan decisioning engines including how policy rules interact with third-party data sources.
  • Strong program and project management skills; able to prioritize and sequence competing configuration change requests across engineering and product resourcing
  • Superior written and verbal communication skills; able to communicate complex trade-offs to technical and non-technical audiences and tell a compelling story
  • Collaborative and effectively engage across a wide range of stakeholders — Capital Markets, Treasury, Product, Engineering and Credit Risk
  • Self-starter with strong organizational skills, comfortable owning documentation, version history, and audit trails and balancing execution speed with compliance and audit-readiness
  • Comfortable designing and interpreting A/B tests, champion/challenger frameworks, and other experimentation methods on policy changes
  • Ability to flex seamlessly between strategy and execution, and energized by a dynamic, fast-moving environment
Additional Information Regarding Job Duties and Job Descriptions:

Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today!

We are committed to protecting your privacy. To learn more about how we collect, use, and safeguard your personal information during the application process, please review our Employment Privacy Policy and Recruiting Policy on AI.

What this application asks

lever

Resume/CV, Full name, Pronouns, Email, Phone, Current location, Current company, LinkedIn URL, Twitter URL, GitHub URL, Portfolio URL, Other website

  • Legal First Name
  • Legal Last Name
  • Home Phone optional
  • Mailing Address Line 1
  • Mailing Address Line 2 optional
  • City
  • State
  • Zip Code
  • Were you referred by a current employee of GoodLeap LLC? choose one
  • If yes, please list employee name: optional
  • Have you previously worked for GoodLeap LLC? choose one
  • If yes, please list position: optional
  • Are you subject to any type of agreement with a current or former employer or entity that would restrict your ability to work at GoodLeap LLC (e.g., non-compete, confidentiality, non-disclosure)? choose one
  • University choose one · optional
  • Degree optional
  • No. of Years Attended optional
  • Graduated? choose one · optional
  • Company 1
  • Title
  • Years Worked
  • Company 2
  • Title
  • Years Worked
  • Are you legally eligible to work in the U.S.? choose one
  • Will you now, or in the future, require visa sponsorship for employment at GoodLeap? choose one
  • In connection with GoodLeap consideration of me for employment, continued employment, promotion, or reassignment, I understand that GoodLeap may obtain a consumer report and/or an investigative consumer report. GoodLeap may also conduct its own investigative inquiries into my background that may include obtaining such things as criminal, driving, personal reference(s), and job reference(s) pertaining to me. These inquiries will be conducted to provide GoodLeap with information regarding my character, general reputation, personal characteristics, mode of living, work records, salary history, characteristics, skills and abilities, education and training, employment experience, past job performance, reasons for termination of previous employment and other pertinent information. (Please initial.)
  • I understand that for this purpose GoodLeap or persons acting on its behalf will be requesting information from various federal, state, and local governmental agencies, previous employers and their employees, personal acquaintances of mine, and other appropriate resources of information that maintain records or possess knowledge about my education, employment, criminal, driving and other relevant activities, experiences and records, including, but not limited to, my character, general reputation, personal characteristics, and mode of living. I authorize, without reservation, any person or entity contacted by GoodLeap or anyone acting on its behalf, to furnish the above‐stated information, and I release any such person or entity from any and all liability for furnishing such information. I also release GoodLeap from any and all liability for conducting such an investigation. I authorize GoodLeap to disclose my Social Security Number in order to obtain necessary information. I understand that if I refuse to execute this authorization, GoodLeap may refuse to grant employment based on this refusal. A copy of this executed authorization shall be valid as the original. (Please initial.)
  • I understand that this employment application and any other documents, including policies, handbooks, guidelines, practices, benefits or manuals, are not intended to create any contractual obligation which in any way conflicts with GoodLeap’s policy that the employment relationship between GoodLeap and each employee is at‐will and can be terminated, with or without cause, and with or without notice at any time, at the option of either GoodLeap or the employee. I further understand that any oral or written statements to the contrary are expressly disavowed and should not and cannot be relied upon. (Please initial.)
  • I understand that as a condition of employment with GoodLeap successful applicants must provide, within three days after beginning employment, documentation to prove identity and proper authorization to work in the United States. Specific instructions will be given prior to the first day of employment regarding the documents required. GoodLeap participates in E-Verify at all hiring sites throughout the United States. Individuals hired at hiring sites enrolled in E-Verify will have their Form I-9 information submitted to E-Verify. (Please initial.)
  • I hereby acknowledge that I have read the above statements and understand them. I certify that I, the undersigned applicant, have personally completed this application. I declare under penalty of perjury that the facts contained in the application (or any resume or other documents submitted) are true and complete to the best of my knowledge. I understand that any misrepresentations or omissions will disqualify me from further consideration for employment, and will be justification for my dismissal from employment, if discovered at a later date. (Please initial.)
  • Please enter your full legal name below as signature:

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