Crisis Mental Health Associate I (55436)

POSITION SUMMARY:

Crisis MHA I are assigned a focused, short-term caseload of clients facing urgent crisis situations. They deliver person-centered support with confidence, providing insightful guidance and effectively connecting clients to essential resources and services that will enhance their well-being. This includes direct assistance with employment, healthcare, and mental health resources. Crisis MHA I assertively advocate for clients, coordinate care, monitor progress, and provide emotional support. They proactively identify transportation needs and barriers, ensuring clients have the necessary transportation assistance when required.

DUTIES AND RESPONSIBILITIES:

• Provide emergency service program visits, to include in-home visits, crisis placement, and telehealth to clients in order to monitor their overall functioning in their environment. This will include ongoing assessment, observation, and monitoring mental status and medication.
• Provide assistance to clients in the utilization of community resources such as housing, budgeting, food stamps, etc.
• Provide psychoeducational training to clients to stabilize mental health crisis situation (individually or group).
• Complete all required documentation for the Emergency Service/Crisis program including the development of treatment plans.
• Educate and assist clients and their families regarding the client's treatment and care.
• Provide psychosocial evaluations.
• Work as a part of a multi-disciplined team in crisis services with emphasis on providing client with the least restrictive services and/or referrals.
• Assist in deescalating client symptomatology in crisis situations through one-to-one intervention and counseling.
• Be available to provide coverage in emergency situations after hours as needed.
• Promote Emergency Services/Crisis program throughout the region.
• Respond to community crisis situations.
• Other duties as assigned/required.