CRM Support & Data Operations Lead 100% Remote
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CRM Support & Data Operations Lead 100% Remote Key Skills: CRM and customer service: Salesforce, IQVIA OCE , Service Cloud, and Five9 Commerce: Salesforce B2B Commerce Visualforce storefront (CloudCraze) and the customer-facing portal Loyalty: B2B and B2C loyalty programs Integrations: ERP and web platforms Service management: ServiceNow for incident management and knowledge documentation Role summary Client is seeking a hands-on CRM Support & Data Operations Lead to own Level 2 support, incide…