CSR - Game Quality Assurance

· Identify and report issues involving:

Gameplay mechanics

Character movement and combat

Skills and abilities

Items, equipment, and inventory

NPC behavior and interactions

Quests and rewards

Maps, dungeons, raids, and instances

Guild and party systems

Matchmaking or PvP systems

User interface and menus

Game launcher and patching

In-game shop and payment functions

Localization, spelling, grammar, and text display

Server or connectivity behavior

· Reproduce player-reported bugs to determine whether issues can be consistently replicated.

· Document bugs using clear and complete information, including:

Bug title and description

Environment/server

Character information, where applicable

Preconditions

Steps to reproduce

Expected result

Actual result

Reproduction rate

Severity and potential player impact

Screenshots, videos, or logs when available

· Conduct regression testing after fixes or patches to confirm that reported issues have been resolved.

· Verify that bug fixes have not negatively affected related game features.

· Collect, investigate, process, and document various data regarding in-game issues, exploits and bugs.

· Provide technical support to end users on game and other game related issues.