Customer Advocacy Analyst
Summary
Analyzes customer feedback and advocates for service improvements to enhance the flying experience for Virgin Australia passengers.
Brisbane based ideally – Sydney / Melbourne will be considered We’re the airline that dares to be different. Bold, down-to-earth and built around giving our guests real choice. Safety is our backbone, service is our heartbeat, and our people are our superpower. We combine heart and smarts to deliver seamless, enjoyable experiences that put the fun back into flying and empower our guests with real choice. What you will be doing: At Virgin Australia we are committed to making every customer exper…