Customer Experience Analyst
Summary
Analyzes OnStar vehicle telemetry APIs to ensure reliable connected services and high-quality customer experience.
Job Description The Customer Experience Analyst - OnStar Vehicle Insights / Telemetry API is responsible for ensuring the systems, APIs, and data flows that support connected vehicle services are functioning reliably and delivering a high-quality end-to-end customer experience. This role requires strong technical understanding of application, platform, API, and telemetry interactions across the connected services ecosystem, with a focus on operational performance, service delivery, data quality…