Customer Project Manager

Project Definition & Planning

• Define project indicators (financial & timeline)

• Support line management in selecting core project team members

• Establish an appropriate project organization (meeting structure, information/ knowledge exchange, documentation, archiving)

• Develop an initial project plan aligned with the business unit's current process

• Ensure alignment with the business unit's workflow

Project Execution & Control

• Track project progress and define corrective actions in case of deviations from the project plan

• Control project budget and resource utilization for all approved projects

• Report project status in line with current tools and processes

• Implement and execute professional change management

• Conduct risk assessment, control and drive the implementation of risk mitigation measures

• Escalate projects as required

Project Presentation to Customers & Suppliers

• Present projects in customer meetings

• Present project benefits in supplier meetings and internal meetings

• Negotiate document exchange and requirements with customers and suppliers based on professional, well-managed document exchange

• Protect the confidentiality of project data

Project Team & Stakeholder Management

• Proactively drive the project to meet stakeholder expectations, and inform stakeholders with regular updates in an appropriate manner

• Assign tasks to project team members

• Help build a supportive culture of cooperation and team spirit through project delivery

Ensuring Project Resources & Competencies

• Plan team human resources in line with business development

• Ensure the authorization of team members

• Plan and upgrade team member authorities

Chassis&Safety Organization

• Understand existing processes, rules and decision-making structure

• Understand the methods, tools and contact persons for leading and managing projects

• PM Process

• Understand the product life cycle

Financial Management

• Lead and manage a project within the specified time, budget and quality framework to achieve customer satisfaction, and ensure the company's economic benefits and product profitability throughout the entire product life cycle

Technical Knowledge

• Engineering knowledge in various fields

• Profound knowledge of production technologies and processes

• Profound knowledge of product technologies

• Familiar with the current product portfolio

Planning, Control & Reporting

• Negotiate necessary resources with responsible managers at all levels

• Establish project documentation and set up an effective project organization

• Analyze and monitor project objectives and project delivery status in terms of technology, commerce, quality and schedule

• Quickly identify deviations, determine root causes and resolve them effectively, or report to appropriate decision-makers

• Hold meetings with core project team members, customers and management

• Present projects to the decision-making level

Customer Management

• Communicate project status effectively with customers

• Understand customer background, customer DNA and key customer contacts

Staff Management

• Define and assign tasks and other responsibilities to project team members

Change Management

• Negotiate requested changes with customers

• Evaluate the impact of these changes on requirements in terms of time, cost and technology

Risk Management

• Estimate and assess project risks

• Develop risk mitigation strategies for the project and define & implement relevant measures

International Cooperation

• Manage team members from different countries

100 Huirong Road, Jiading Industrial Zone, Shanghai, P.R.China 201815

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