Customer Quality Engineer-CZCQTE
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| Description: | Responsible for creating product quality documentation, facilitating continuous improvement, working with suppliers and customers, and resolving product quality issues in the pre-production phase of a project. | ||
| Activities: | |||
| • | Communicates with customers and coordinates resolution of product quality and other problems | ||
| • | Participates in the development and maintenance of certified quality systems (e.g. IATF) | ||
| • | Leads efforts to resolve project quality issues | ||
| • | Responsible for product quality during the phase of introduction into mass production, acting as customer representative | ||
| • | Manages gauge/instrument suppliers | ||
| • | Performs correlation studies between gauges and CMM measurements | ||
| • | Communicates specification information | ||
| • | Enters orders into Plex and submits to Program Manager for approval (gauges, Calipers) | ||
| • | Sets product quality requirements (including GD&T) in conjunction with PDE | ||
| • | Verifies and approves tolerances and part measurements with supplier | ||
| • | Responsible for quote calculations for gauges | ||
| • | Reviews and approves gauge design and confirms gauge R&R with component suppliers | ||
| • | Conducts all gauge approval checks | ||
| • | Works with Welding Engineers, Tooling Engineers, Manufacturing Engineers/Process Engineers to matriculate parts and processes | ||
| • | Responsible for organizing Safe Launch, defines criteria, collects data and convenes meetings to evaluate data collected by the team (Manufacturing, PM, ME. ..); the output of this meeting is used to enable the team to make a decision to cancel the Safe Launch or adjust the Safe Launch criteria | ||
| • | Is responsible for the supplier PPAP during the phase of new product introduction into production | ||
| • | Responsible for IMDS | ||
| • | Responsible for creating inspection plans, gauge instructions and other required documents; monitors training of operators and other ME/TE/WT/WE/RFT/RFE prior to mass production Responsible for processing measurement requests, evaluating results and reviewing with Process Engineer and Launch team (capability studies, CMM, etc. ) |
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| • | Responsible for creating and completing required documentation to support customer-driven new product development (e.g. APQP, PPAP) | ||
| • | Member of PFMEA team | ||
| • | Responsible for processing assigned IPS/ER tasks | ||
| • | Conducts supplier component analysis and capability studies (test parts) and approves/validates | ||
| • | Signs and approves PPAPs | ||
| • | Performs other tasks as directed by supervisor |