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JAN & ELLY ACADEMY PTE. LTD.

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Customer Service Associate (Temp Part-Time)

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Description

Location: iMall (Marine Parade / East)

Jan & Elly is an established English Language School, focused on teaching Phonics and English to 4-12 year olds.

We’re looking for a friendly, organised and responsible Customer Service Associate to join our team on a temporary part-time basis (November 2026).

$12 per hour + CPF, available immediately.

What You’ll Do

  • Be the first point of contact for parents and visitors

  • Handle walk-in enquiries, phone calls, and messages in promptly and in timely manner

  • Support student arrival, waiting and dismissal

  • Support teachers with day-to-day centre operations (such as centre cleanliness and inventory management)

What We’re Looking For

  • Friendly, confident and professional communication skills

  • Organised, detail-oriented and able to multitask with a strong sense of accountability

  • Comfortable interacting with parents and young children

  • Able to commit to working on Wednesdays, Saturdays and Sundays
    Weekday hours: 2pm-9pm (incl 30 min lunch break)
    Weekend hours: 9am-6pm (incl 1 hour lunch break)

  • No experience required, on-the-job guidance provided

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