Customer Service Call Center Agent

Job Description Job Description Position Summary This position is responsible for providing technical troubleshooting support by phone to internal users and/or external customers. This role troubleshoots ASA product issues, ensuring timely resolution and a high level of customer satisfaction. The ideal candidate is detail-oriented, customer-focused, and comfortable working in a fast-paced environment. Key Responsibilities Respond to technical support requests via phone, email, chat, or ticketin…