Customer Service Clerk

Customer Service Clerk needs 1 year experience supporting sales or service-related business.

Customer Service Clerk requires:

Knowledge of Microsoft Office (Word, Excel, Access, Outlook), Internet, and other computer applications.

Knowledge of Company policies, procedures, guidelines

Knowledge of all sales, installation, billing and monitoring systems which assist managing our business.

Customer Service Clerk duties:

Provide "World Class" support to our National Account Customers and National Account Managers.

Assist the National Account Sales Team with customer acquisition.

Coordinate all facets of the installation, service, billing and monitoring support.

Provide leadership to the National Account Team and local branch offices to succeed in meeting all Service Level Agreements and Branch Metrics.

Maintain a strong knowledge of industry and company operations.

Knowledge of all sales, installation, billing and monitoring systems which assist managing our business.

Regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.