Customer Service Executive
Description
About Us
Casa Creation is the authorized distributor for SK Magic, one of the world’s most advanced home appliance makers originating from Korea. Join us in creating a clean and safe living environment through the pursuit of fundamental health care!
Responsibilities
Coordinate and schedule appointments for installation, servicing, and repairs with customers.
Manage customer communications, inquiries, reviews, and marketing broadcasts.
Handle administrative tasks including preparing sales documents, updating records and website content, and tracking vehicle compliance.
Requirements
Minimum Diploma holder.
Minimum 1 year experience in a customer facing role.
Proficient in MS Office and computerized accounting systems.
Possess good interpersonal and communication skills.
Meticulous and able to multi-task.
Perks and Benefits
Comprehensive leave benefits, inclusive of company initiatives such as Birthday Leave and Parental Care Leave.
Training covering essential skills such as preparation of sales agreement and coordinating with customers.
1-year contract position with the potential for renewal based on performance and business needs.