Customer Service Manager - State Farm Agent Team Member
Posted Updated 16
views
Description
Benefits:
- Health insurance
- 401(k)
- Dental insurance
- Vision insurance
- Paid time off
- Bonus based on performance
ROLE DESCRIPTION:
Bilingual Customer Service Manager (English/Spanish)
Ready to bring the energy and make customers’ days better?
If you’re fluent in English + Spanish and you love talking with people (and actually helping them), this role is for you. Join our State Farm team and help lead the customer experience like a pro—no boring vibes.
If you’re fluent in English + Spanish and you love talking with people (and actually helping them), this role is for you. Join our State Farm team and help lead the customer experience like a pro—no boring vibes.
What You’ll Do
- Be the go-to for customers: questions, follow-ups, and support
- Use a needs-based approach to guide customers to the right insurance/financial options
- Keep the day moving: leads, scheduling, and next steps
- Team up to solve issues fast and keep service on point
What We’re Looking For
- English/Spanish required (verbal + written)
- You communicate clearly and you genuinely listen
- Detail-focused, proactive problem-solver, and a true team player
- Currently licensed or willing to get licensed within 30 days
- Comfortable learning computer systems
What You’ll Love
- $40,000–$60,000 Total Compensation (Salary + commission/bonus)
- 401(k), health benefits, paid time off
- A team that celebrates wins + quarterly team outings to build real culture
- Real growth—advance within the agency